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Frequently Asked Questions

What features are included in the free plan?
The free plan offers 1GB storage, 720p exports with watermarks, and a limited trial of AI tools. No software installation is required.

How does Media.io handle uploaded file privacy?
Files uploaded or generated on Media.io are stored temporarily and deleted automatically within seven days to protect user privacy.

Which AI tools are available in the Premium Plan?
Premium includes over 10 AI tools such as audio denoiser, voice clone, image enhancer, and music generator, plus auto-subtitle with translation.

Can I use Media.io for commercial content?
Yes, users may use outputs commercially if copyright rules for third-party materials are followed.

Does Media.io support Google Drive and Dropbox integration?
Yes. Users can import and export files directly via Google Drive or Dropbox for seamless cloud-based workflows.

What media formats does Media.io support converting between?
Media.io converts video (MP4/MOV/AVI), audio (MP3/WAV/AAC), and image (JPG/PNG/BMP) files without requiring local software installs.

Are there batch processing options available on the platform?
Yes. Users can process multiple files at once using batch tools for editing or format conversion tasks.

What plans are available beyond the free tier?
Paid options include a US$12.99/month Premium Plan, Lite Plans from US$4.99/year, and credit packs starting at US$2.99 for flexible usage.

Is technical knowledge needed to use Media.io tools?
No. The platform runs entirely in-browser with a simple interface designed to work without advanced skills or downloads.

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