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Frequently Asked Questions

What’s included in the free plan?
The free plan offers basic analytics, trend tracking, and limited competitor insights. Advanced features like custom reports and deep benchmarking require a paid subscription.

How does Exolyt track competitors?
Exolyt lets you input competitor accounts to compare metrics like follower growth, engagement rates, and content performance. It highlights gaps in your strategy, such as underperforming video lengths or missed trends.

Is Exolyt’s data real-time?
Exolyt updates data regularly, but real-time tracking isn’t explicitly confirmed. For urgent trends, cross-check with TikTok’s native analytics.

Can I export reports?
Yes, paid users can generate branded reports to share with teams or clients.

What if I’m not a TikTok expert?
Exolyt’s interface is user-friendly, with clear dashboards and actionable insights. No prior analytics experience is needed.

How secure is my data?
Exolyt uses encryption and adheres to TikTok’s API policies. While specifics aren’t disclosed, the platform emphasizes privacy.

Does Exolyt work for YouTube or Instagram?
Exolyt focuses exclusively on TikTok. For cross-platform analytics, consider alternatives like Sprout Social.

What’s the difference between Exolyt and TikTok’s native analytics?
TikTok’s native tools provide basic metrics, while Exolyt adds competitor benchmarking, trend tracking, and advanced reporting.

Can I cancel my subscription anytime?
Yes, paid plans are typically month-to-month. Contact support for cancellation details.

Does Exolyt offer customer support?
Support options aren’t detailed, but users can likely reach out via email or in-app help.

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