Aggregate Rating
4.2 stars (11,000+ reviews across Google Play, AppSumo, and third-party platforms). Data unavailable for weighted average due to inconsistent third-party tracking.
Is there a free trial?
Yes—102 daily queries forever. Test summarization, basic chat, and image generation without payment. Pro features like Claude 3.5 require a subscription.
How does "query" usage work?
Each task consumes queries based on complexity: GPT-3.5 costs 1 query, GPT-4 costs 15, and image generation costs 100. Your dashboard tracks usage in real-time.
Can I use Merlin offline?
No. It requires internet access to leverage cloud-based AI models. Mobile apps (iOS/Android) work offline for pre-downloaded chats only.
Is my data used for training?
Never. Merlin processes data via stateless APIs—your inputs are discarded after generating outputs. No retention or third-party sharing.
What support options exist?
Email support (support@merlin.ai) responds in <6 hours. Pro users get live chat and priority troubleshooting. Enterprise plans include dedicated account managers.
How accurate are summaries?
YouTube/document summaries achieve ~92% coherence per user tests. Technical content may require light editing for jargon-heavy material.
Can teams share queries?
Yes. Team admins pool query quotas and assign roles (e.g., "writer" vs. "developer"). Usage analytics track per-member consumption.
Does Merlin work in China?
Partially. Core models (GPT-3.5, Gemini) function via VPN-friendly routing. Claude and Flux require stable international connections.
Are API costs separate?
Yes. API usage bills per 1,000 tokens ($0.002–$0.12 based on model). Web app subscriptions don’t include API credits.
How do image rights work?
You own all generated images. Merlin waives copyright claims for commercial use—even on free-tier outputs.
What’s the roadmap?
Q4 2025 priorities: Figma plugin, real-time video analysis, and self-hosted model deployments for enterprises.