Superhuman

Tool Introduction

Superhuman is an AI-powered email client built for professionals and teams who manage large volumes of email. It addresses the problem of email overload with a streamlined interface, advanced shortcuts, and collaboration tools that improve productivity. Designed to outperform traditional clients like Gmail and Outlook, Superhuman aims to make email faster, more organized, and easier to act on. Its AI features personalize communication and support faster decision-making.

Demo Available?

Superhuman requires an onboarding call before use. A 30-day free trial may be available via referral but isn’t guaranteed.

Tool's Accuracy

Superhuman’s AI-generated summaries and replies are described as remarkably accurate for business email threads. Users report strong consistency in tone and content, with occasional generic outputs noted.

Aggregate Rating

4.3/5 stars (estimated from informal sources and limited reviews).

Detailed Overview

Email productivity platform for high-volume users seeking speed, structure, and team alignment.

What Superhuman Does

Superhuman helps power users manage inboxes efficiently through smart categorization, fast navigation, AI-driven writing assistance, scheduling tools, and collaboration features. The platform auto-sorts messages using Split Inbox, drafts emails in the user’s voice with AI assistance, summarizes threads in real time, integrates calendars directly into the interface for quick scheduling, supports follow-up automation with reminders, enables delayed sending or undoing sent emails, allows seamless switching between accounts, and fosters internal discussion through shared threads and comments.

Who Superhuman is for

Superhuman serves professionals who rely heavily on email: executives needing fast turnaround times; teams handling customer communications; sales reps managing outreach; marketing groups ensuring message consistency; support agents working together. It’s designed specifically for Gmail or Outlook users who need advanced inbox control across multiple accounts.

Top Differentiators

Superhuman offers sub-50ms response times for all actions. Every function is accessible via keyboard shortcuts. Its AI adapts to each user’s tone based on past emails. Team-focused features like Shared Conversations streamline internal feedback without external apps. The “Inbox as a To-do list” model replaces messy read-status habits. Built-in calendar integration simplifies scheduling. Security includes SOC 2 Type II certification with encrypted data at rest and in transit.

Introductory Video

Founding Year

2014

Target Industry

B2B, SMB, Enterprise, Technology, Sales, Marketing, Consulting, Customer Support, Agencies

Available Integrations

HubSpot: Lets users view and update CRM data from their inbox. Requires HubSpot Free Tools & CRM and Superhuman Starter or higher.
Salesforce: Allows access to and editing of Salesforce records within email. Typically for Business or Enterprise users with required permissions.
Pipedrive: Supports contact and deal management directly in Superhuman. Features depend on the user's Pipedrive plan.
Google Calendar: Enables scheduling and event management inside the email interface for connected Google accounts.
Outlook Calendar: Offers built-in calendar access for Microsoft users with linked accounts.
Zoom: Detects meeting invites in emails and links to calls, but has limited scheduling integration.
Grammarly: Provides grammar and spell checking in the composer if installed on the user’s device.

Plans & Pricing

Starter: $30 per user per month, or $300 per user per year ($25/month). Includes Superhuman access, Share Availability, Shared Conversations, Team Comments, most AI features, and Live Trainings.

Business: $40 per user per month, or $396 per user per year ($33/month). Adds Auto Drafts, Ask AI, Custom Auto Labels, HubSpot and Salesforce integration, and Recent Opens Feed to everything in Starter.

Enterprise: Custom pricing. Includes all Business features plus advanced security and controls, Single Sign-On (SSO), dedicated support, and tools for larger teams.

Student and non-profit pricing is available by request. You may cancel at any time. No free tier is offered.

Features & Specs

Supported Platforms: Mac app, iOS app, Android app, Chrome extension.
Email Providers: Gmail and Microsoft Outlook only.
AI Drafting: Generates emails using your writing style based on past messages.
Auto Summarize: Creates real-time one-line summaries of conversation threads.
Instant Reply & Instant Event (Business plan): Auto-replies or event suggestions based on content.
Ask AI (Business plan): Retrieves relevant info from previous conversations.
Split Inbox: Organizes by category—team emails vs tools vs VIPs—for quicker triage.
Calendar Integration: Detects dates in messages; displays availability; supports Zoom/Meet/Teams links.
Keyboard Shortcuts: Enables near-total mouse-free operation; includes universal search palette.
Send Later / Undo Send: Schedule delivery or recall recently sent messages.
Follow-Up Reminders: Automates nudges when recipients don’t respond by set deadlines.
Snippets / Team Snippets: Save reusable text blocks individually or share across teams.
Shared Conversations & Comments: Enable internal discussion within threads without leaving your inbox.
Team Read Statuses & Reply Indicators: Show when others are viewing or responding to avoid overlap.
Multi-Account Support: Switch smoothly between multiple Google or Outlook accounts.
Performance Speed: All actions execute in under 50 milliseconds for fluid use experience.
Security Compliance: SOC 2 Type II certified with encryption at rest/in transit;

Security & Compliance

Data is encrypted in transit and at rest. Single Sign-On (SSO) is available for enterprise customers. Superhuman is SOC 2 Type II certified, providing a recognized standard of enterprise-grade security practices.

Industry Use-Cases

Technology Companies

Superhuman helps engineering and product teams manage tool notifications with Split Inbox and AI summaries. This reduces noise and boosts response speed. Calendar integration simplifies meeting scheduling across distributed teams.

Sales & Marketing Teams

Sales reps use Superhuman’s follow-up reminders and AI drafting to engage leads faster. Marketing teams rely on Snippets for consistent messaging and Team Comments for internal feedback before sending.

Consulting Firms

Consultants organize client threads using Split Inbox and use Remind Me to time follow-ups. Team Comments enable private discussions, while Shared Conversations streamline collaboration on client emails.

Customer Support Organizations

Support agents avoid duplicate replies with Team Read Statuses and Reply Indicators. Snippets speed up responses to frequent queries, while AI drafting personalizes replies to improve support efficiency.

Tool's Alternatives

Canary Mail
Offers a unified inbox, end-to-end encryption, AI writing tools, and smart replies. It focuses on privacy but lacks deep CRM integrations like those in Superhuman.

Mailbird
Features a customizable interface, unified inbox, tracking tools, and third-party integrations. It is desktop-first and doesn’t match Superhuman’s keyboard speed or mobile design.

Shortwave
Supports AI-based inbox organization for Gmail users with fast triage features. It is more affordable but lacks support for non-Gmail accounts or CRM tools.

Gmelius
Designed for team collaboration inside Gmail with shared inboxes, workflow automation, notes, and Kanban boards. Best suited for group productivity needs over individual speed use cases.

Frequently Asked Questions

What email providers does Superhuman support?
Superhuman works with Gmail and Microsoft Outlook accounts. It supports switching between multiple accounts from either provider within the same interface.

Which platforms is Superhuman available on?
Superhuman runs on Mac, iOS, Android, and as a Chrome extension. It integrates directly into your workflow across desktop and mobile environments.

What features are included in the Starter plan?
The Starter plan includes Superhuman access, Share Availability, Shared Conversations, Team Comments, most AI features, and Live Trainings. It costs $30 per user monthly or $300 yearly.

What additional tools come with the Business plan?
The Business plan adds Auto Drafts, Ask AI, Custom Auto Labels, HubSpot and Salesforce integrations, and a Recent Opens Feed. Pricing is $40 monthly or $396 annually per user.

Does Superhuman offer enterprise-level security features?
Yes. Superhuman is SOC 2 Type II certified and encrypts data at rest and in transit. Enterprise customers get advanced controls and Single Sign-On (SSO) support.

How does Superhuman help teams collaborate over email?
Teams can use Shared Conversations and Comments to discuss emails internally without external tools. Team Read Statuses show who’s reading or replying to avoid duplicate work.

How do AI features personalize communication in Superhuman?
AI drafting mimics your writing style using past emails. Other tools summarize threads in real time or suggest replies based on message content for faster decision-making.

Is there a free version of Superhuman available?
No free tier is offered. A 30-day free trial may be available by referral but isn’t guaranteed. An onboarding call is required before use.

Which CRM tools integrate with Superhuman’s inbox?
Superhuman integrates with HubSpot, Salesforce, and Pipedrive. Users can view or update records directly inside their inbox depending on their plan level and CRM permissions.

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