Relevance AI

Tool Introduction

Relevance AI builds autonomous AI agents that automate complex business workflows without needing code. Its platform empowers teams to create and manage digital workers using a no-code interface. Focused on scalability, the service supports full multi-agent systems that complete end-to-end tasks across departments. Relevance AI’s mission is to make AI agents integral team members in every organization. Backed by venture capital and rapid adoption, it leads with an agentic-first approach that prioritizes autonomy over static rule-based automation.

Demo Available?

Relevance AI offers a free plan without requiring a credit card so you can explore features easily. For enterprise access or advanced tools, book a call with sales.

Tool's Accuracy

User feedback suggests Relevance AI performs reliably in categorization, sentiment analysis, and transcription tasks. Enterprise users report accurate qualitative data analysis after adopting MongoDB Atlas for vector search.

Aggregate Rating

4.3/5 stars (estimated from informal sources and limited reviews)

Detailed Overview

Relevance AI enables businesses to build, deploy, and manage multi-agent systems for intelligent workflow automation.

What Relevance AI Does

Relevance AI provides a no-code platform for deploying autonomous agents that perform complex tasks across enterprise systems. The platform includes tools like Workforce for building agent teams and Invent for generating agents from natural language prompts. It integrates with over 2,000 tools and APIs, supports top large language models, and delivers real-time performance using vector search with retrieval-augmented generation (RAG). Features include scheduling, approvals, workload controls, and live activity monitoring.

Who Relevance AI is for

The platform is built for business teams, subject-matter experts, and operations leaders who want to automate data-driven or repetitive workflows without engineering support. It suits medium to large enterprises aiming to boost operational efficiency through scalable automation.

Top Differentiators

Agentic-first architecture: Designed specifically for autonomous task execution.
No-code interface: Empowers non-developers to launch advanced agents.
Multi-agent coordination: Supports complex workflows through collaborative agent teams.
Real-time vector search: Enables fast responses using Redis-powered search.
Extensive integrations: Connects with thousands of tools via API.
Enterprise compliance: Runs on AWS with SOC 2 Type II certification.

Introductory Video

Founding Year

2020

Target Industry

B2B, Enterprise, Technology, Financial Services, Professional Services, Sales and Marketing, Customer Support, Operations, Research and Development

Available Integrations

Slack: Lets agents monitor channels, send messages, and respond in real time with required permissions.
Google Calendar: Enables agents to schedule meetings, check availability, and send invites using calendar access.
HubSpot: Allows agents to manage contacts, track interactions, and update deals within CRM workflows.
Apple App Store: Provides access to iOS app reviews and ratings using developer credentials and Apple APIs.
Make (formerly Integromat): Connects Relevance AI with thousands of apps for no-code workflow automation via third-party tools.
API & SDK: Supports custom connectors, triggers, and advanced use cases like data enrichment or analytics through technical implementation.

Plans & Pricing

Relevance AI uses a tiered, credit-based pricing model with five plans:

Free: $0/month. Includes 100 credits per day, 1 user seat, and 10MB of knowledge storage. No credit card required.
Pro: $19/month. Offers 10,000 credits per month, 1 user seat, 100MB of storage, bulk runs, and scheduled tool runs.
Team: $199/month. Provides 100,000 credits per month, up to 10 users, 1GB of storage, hosted GPT-4 models, bulk app runs, private share links, and priority support.
Business: $599/month. Includes 300,000 credits monthly, support for 50 users, 5GB of storage, hosted GPT-4 models, a visualization dashboard, unlimited clustering, and a dedicated customer success team.
Enterprise: Custom pricing. Features unlimited executions, private cloud or on-premise deployment options, advanced authentication (SSO and RBAC), multi-region availability, and 99.99% reliability.

The platform applies fixed credit costs per execution: Free and Pro use 4 credits; Team uses 3; Business uses 2. Variable charges apply based on compute time or third-party provider usage if no API key is supplied.

Annual billing gives a 10% discount with all yearly credits provided upfront. Top-up packs cover overages. Storage add-ons are available.

Features & Specs

No-code agent builder: Create autonomous agents visually without programming skills.
Text-to-agent generation: Turn written prompts into working AI agents instantly.
Multi-agent support: Build systems where multiple agents coordinate tasks together.
AI tools library: Access prebuilt tools or create custom ones for data processing or API use.
LLM compatibility: Use models from OpenAI, Anthropic, Cohere, Google PaLM, or bring your own.
Third-party integration: Works with 2,000+ apps and APIs across enterprise functions.
Trigger-based automation: Launch agent actions on schedules or external events.
Approval flows: Include human review steps before key actions are executed.
Resource management: Set usage limits and monitor workloads per agent.
Live activity tracking: View what each agent is doing in real time across workflows.
High-speed vector search: Redis backend reduces query latency from 2 seconds to 10 milliseconds.
Bulk processing mode: Run automations at scale across datasets efficiently.
Custom logic support: Add unique scripts directly into agent routines as needed.
Public API access: Integrate Relevance AI features into external systems programmatically.

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Security & Compliance

Data storage: Hosted on AWS with configurable regional residency options.
Encryption: Data is encrypted in transit and at rest using AWS standards.
SSO: Supports Single Sign-On (SSO).
RBAC: Includes role-based access controls for managing permissions.
Ephemeral tools: Tool inputs/outputs are not stored.
Certification: SOC 2 Type II compliant.

Industry Use-Cases

Technology Sector

Relevance AI helps tech teams automate support ticket handling and user onboarding. Agents triage tickets and guide users, cutting response times and reducing manual workload.

Financial Services

The platform automates compliance checks and lead qualification. Agents extract data from documents and enrich sales leads, improving accuracy and boosting productivity.

Sales and Marketing

Relevance AI runs campaigns end to end. Agents handle setup, track metrics, personalize outreach, and schedule follow-ups, making marketing efforts more targeted and efficient.

Professional Services

Agents streamline research by collecting data from various sources and generating reports. They also automate client onboarding tasks like form processing, saving time and reducing errors.

Operations

Operational teams use Relevance AI for monitoring systems and bulk data tasks. Agents detect issues in real-time or process large datasets, improving efficiency across operations.

Tool's Alternatives

UiPath Platform
Provides strong robotic process automation with deep enterprise compliance features. It focuses more on RPA than AI-native agent workflows.

Kore.ai
Delivers a no-code platform for conversational AI agents with support for multiple LLMs. Emphasizes responsible AI deployment across customer and employee experiences.

FlowiseAI
Offers an open-source interface for building modular AI flows. Allows full customization but needs technical skill and manual maintenance.

SmythOS
Combines rapid prototyping with accessible design for developers and business users. Balances low-code ease with room for advanced customization.

Frequently Asked Questions

What pricing plans does Relevance AI offer?
Relevance AI offers Free, Pro ($19/month), Team ($199/month), Business ($599/month), and custom-priced Enterprise plans. Each tier includes credits, storage, user seats, and features like GPT-4 hosting or clustering.

How many users are included in each pricing plan?
The Free and Pro plans support 1 user. The Team plan allows up to 10 users. Business supports 50 users. The Enterprise plan includes flexible seat counts based on needs.

Can I try the platform without a credit card?
Yes. The Free plan gives 100 daily credits, one seat, and 10MB of storage with no credit card required.

Which integrations are available with Relevance AI agents?
Agents integrate with Slack, Google Calendar, HubSpot, Make (Integromat), Apple App Store APIs, and over 2,000 other tools through APIs or SDKs.

What security and compliance standards does Relevance AI meet?
Relevance AI is SOC 2 Type II certified. It uses AWS for data hosting with encryption at rest and in transit. Role-based access controls and SSO are also supported.

Who should use Relevance AI’s platform?
It's built for business teams, operations leaders, and subject-matter experts in medium to large enterprises seeking no-code automation of complex workflows.

Does Relevance AI support building multi-agent systems?
Yes. Users can coordinate multiple agents to complete end-to-end workflows using tools like Workforce and Invent within the no-code interface.

Which language models can be used with the platform?
The platform supports OpenAI, Anthropic, Cohere, Google PaLM models or allows users to bring their own LLMs depending on project needs.

What industries commonly use Relevance AI agents?
Industries include technology, financial services, sales and marketing, professional services, customer support, research and development, and operations.

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