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    Outreach AI

    Empower every seller with AI-driven workflows.

    Tool Introduction

    Outreach AI is a platform built to transform sales execution by embedding artificial intelligence across every stage of the sales cycle. It addresses persistent challenges like manual workflows, scattered insights, and inconsistent processes. The tool enables scalable, repeatable success for sales teams through intelligent automation and real-time coaching.

    By integrating predictive analytics, generative messaging, and conversation intelligence, Outreach AI helps organizations navigate complex sales cycles with accuracy and efficiency. Its mission is to empower sales professionals to perform at their best while aligning team efforts toward revenue goals.

    Demo Available?

    Outreach AI offers a free 7-day trial for all paid plans with full feature access and no credit card required.

    Tool's Accuracy

    User reviews mention 30–40% reply rates for email outreach sequences using Outreach AI's automation tools. Improved sales productivity is frequently attributed to its AI-driven features.

    Aggregate Rating

    4.5/5 stars (estimated from informal sources and limited reviews)

    Detailed Overview

    Transforms revenue operations by automating workflows and surfacing insights for complex B2B sales environments.

    What Outreach AI Does

    Outreach AI integrates artificial intelligence into revenue workflows to automate prospecting, lead qualification, and follow-up. It uses generative AI for personalized email content and message suggestions. Its conversation intelligence feature Kaia supports live coaching, meeting analytics, and in-call Q&A. Predictive tools enhance pipeline management and forecasting. Smart Account Assist identifies risks or opportunities from past interactions. The platform also creates automated action items post-meeting and allows custom workflow configurations.

    Who Outreach AI Is For

    The platform supports enterprise and mid-market teams with complex B2B sales cycles. Sales reps use it to increase productivity. Managers gain visibility into deals and forecasts. Revenue operations optimize process design using its tools. Customer success teams manage retention efforts more effectively. Sales development teams generate qualified leads efficiently in competitive spaces.

    Top Differentiators

    Outreach AI stands out with a workflow-first design that improves adoption rates across teams. Deep generative AI is embedded directly in seller activities for real-time feedback and predictions. It offers a unified feature set combining engagement tools, forecasting capabilities, coaching support, and operational controls in one system. Customizable templates ensure alignment with unique team needs while integrations with platforms like Salesforce or SAP boost data accuracy.

    Founding Year

    2014

    Target Industry

    B2B, SMB, Enterprise, Technology, SaaS, Telecommunications, Financial Services

    Available Integrations
    • Demandbase: Provides sales intelligence like decision-maker contacts and engagement insights within the Outreach platform.
    • Salesforce: Enables bi-directional sync of contacts, leads, opportunities, and activities to support CRM integrity.
    • Microsoft Dynamics 365: Supports CRM synchronization and workflow automation for users in the Microsoft ecosystem.
    • Gmail and Microsoft Outlook: Allows users to send, track, and log emails with automated activity capture and analytics.
    • LinkedIn Sales Navigator: Lets users access profiles, send InMail, and log activity without leaving the platform.
    • Zoom: Facilitates meeting scheduling and automatic logging inside Outreach workflows.
    • Slack: Sends real-time notifications to support collaboration around sales tasks.
    • DocuSign: Manages e-signature requests as part of integrated sales processes.
    • Google Calendar and Microsoft Exchange: Automates meeting scheduling with accurate activity tracking.
    • Starter: $0/month. Includes 20 Lead Creations, Web Application Access, Saved History, and Support Access.
    • Pro: $9.99/month. Includes 100 Lead Creations and Web Application Access.
    • Growth: $39.99/month. Specific inclusions beyond lower tiers not detailed.

    Pricing last verified: 01/20/2026
    Official Source: https://www.outreachai.co/pricing
    Disclaimer: Pricing is subject to change. Please confirm current pricing on the vendor site.
    Features & Specs
    • AI Workflow Automation: Streamlines outreach tasks like prospecting or lead follow-up for better time management.
    • Generative AI Messaging: Suggests emails or messages tailored to each interaction or persona.
    • Conversation Intelligence (Kaia): Delivers live meeting support including Q&A prompts and performance feedback.
    • Predictive Analytics & Forecasting: Simulates scenarios using current pipeline data to improve forecast reliability.
    • Smart Account & Deal Assist: Flags risk areas within accounts or deals while recommending next actions.
    • Automated Action Items: Creates follow-up steps automatically based on call transcripts or meeting outcomes.
    • Customizable Reporting & Templates: Adapts dashboards, documents, or sequences to suit internal strategies.
    • Integration Support: Connects smoothly with systems like Salesforce, Microsoft Dynamics, SAP, Zoom.
    • Security & Governance: Offers profile-based access control aligned with enterprise security standards.
    • Performance: Built for scalability across global organizations; latency benchmarks not publicly specified.
    • Supported Formats: Handles email threads, call recordings, transcripts from meetings for analysis or insight generation.
    Security & Compliance

    Outreach AI uses encryption for data in transit and at rest. Configurable roles control access to sensitive information via role-based access control (RBAC). Regular security audits support enterprise-grade governance. Outreach adheres to industry standards with certifications available on its Trust and Safety page.

    Industry Use-Cases

    Technology & SaaS

    Outreach AI helps personalize outreach at scale by automating prospect research and messaging. It also improves forecast accuracy through data aggregation and predictive analytics.

    Financial Services

    Outreach AI supports compliance by recording calls, generating transcripts, and creating follow-ups. It reduces churn by identifying at-risk accounts and coordinating engagement strategies.

    Telecommunications

    Outreach AI gives distributed sales teams real-time deal visibility and coaching. It accelerates onboarding with conversation intelligence that delivers guidance during live calls.

    Enterprise Sales

    Outreach AI cuts manual work by automating data entry and workflow management. It improves team coordination through shared templates, workflows, and reporting.

    Tool's Alternatives

    Salesloft
    Offers multi-channel sequencing, conversational intelligence, and analytics. It emphasizes ease of use and strong Salesforce integration but has fewer customization options for complex workflows.

    Reply.io
    Supports email and LinkedIn outreach with unlimited mailbox management. It offers modular workflow design but has less advanced analytics unless using higher-tier plans.

    Apollo.io
    Combines B2B data enrichment with engagement tools. Its strength is real-time CRM updates from a large contact database. Workflow automation is less sophisticated than Outreach AI.

    HubSpot Sales Hub
    Integrates sales tools within a full CRM suite. Unified customer data supports collaboration across teams. Sales features may lack some of Outreach's advanced AI capabilities.

    Outplay, Mixmax, and Groove
    Provide email automation, outreach features, and CRM syncing but do not match Outreach AI's depth in forecasting or revenue intelligence.

    Frequently Asked Questions

    What features are included in Outreach AI’s free tier?
    The free tier includes 50 credits per month, 1 seat, and basic campaign features. It also gives access to the Chrome extension, smart messaging tools, and campaign automation.

    How does Outreach AI support live sales conversations?
    Conversation intelligence through Kaia provides real-time coaching, meeting analytics, and in-call Q&A prompts to assist reps during meetings.

    What integrations are available with Outreach AI?
    Outreach AI integrates with Salesforce, Microsoft Dynamics 365, Zoom, Slack, Gmail, Outlook, LinkedIn Sales Navigator, DocuSign, Demandbase, Google Calendar, and Microsoft Exchange.

    Who benefits most from using Outreach AI?
    Enterprise and mid-market sales teams with complex B2B cycles use it to improve productivity. Sales reps get automation; managers gain deal visibility; revenue operations refine workflows.

    Does Outreach AI offer predictive forecasting tools?
    Yes. It uses current pipeline data to simulate outcomes and improve forecast accuracy across accounts and deals.

    Can I try a paid plan before purchasing?
    A free 7-day trial is available for all paid plans. No credit card is required during the trial period.

    What’s included in the Pro Plan subscription?
    Pro Plan costs $99/month or $79/month annually. It includes 3 seats, 2,000 monthly credits, unlimited campaigns and LinkedIn accounts, advanced analytics, priority support.

    How does Outreach AI help reduce manual sales work?
    It automates prospecting tasks like lead follow-up and email writing. Post-meeting actions are generated automatically from transcripts or call recordings.

    Is my data secure with Outreach AI?
    Yes. The platform encrypts data in transit and at rest. Role-based access control manages permissions. Regular audits align with enterprise-grade governance standards.

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