Name: Otter.ai
Brand: Otter.ai
Availability: InStock

Tool Introduction

Otter.ai is an AI-powered transcription and collaboration platform based in Mountain View, California. Founded in 2016 by Sam Liang and Yun Fu, the service transforms spoken content into searchable, shareable text. By solving the problem of verbal memory loss, Otter.ai helps individuals and teams capture more value from conversations.

Its tools gained rapid adoption during the rise of remote work, helping users document meetings, lectures, and interviews across industries. With over a billion meeting minutes transcribed and more than 14 million registered users, Otter.ai reflects strong market traction. The platform integrates with tools like Zoom, Google Meet, and Microsoft Teams to streamline workflows.

Otter.ai’s mission is to enhance productivity through cutting-edge AI that makes spoken information accessible and actionable. Its vision is to lead global voice-based collaboration by investing in AI research and user-focused design.

Demo Available?

Otter.ai offers a free Basic plan with no time limit and a 7-day free trial for the Business plan.

Tool's Accuracy

User feedback highlights high accuracy for English-language transcription in clear audio. Otter.ai captures speech with speaker separation and real-time note-taking, performing well in general business and educational settings.

Aggregate Rating

4.5/5 stars (estimated from informal sources and limited reviews)

Detailed Overview

Otter.ai turns live or recorded voice conversations into searchable transcripts with collaboration features for teams across industries.

What Otter.ai Does

Otter.ai delivers real-time transcription of live meetings, calls, interviews, or uploaded recordings. It identifies speakers automatically and generates searchable transcripts with keyword highlights. Users can edit text, comment on sections, assign action items, and share notes within teams.

The OtterPilot feature joins meetings automatically via calendar integration to take notes and generate summaries. It works with Zoom, Google Meet, and Microsoft Teams. Transcripts are securely stored in the cloud for access on web or mobile apps. Developers can use Otter.ai's API for custom integrations.

Who Otter.ai is for

Otter.ai supports professionals needing accurate meeting records; educators seeking lecture notes; students improving study workflows; journalists capturing interview content; podcasters converting audio to text; and people who are deaf or hard of hearing using captions. It scales from solo users to enterprise teams through tailored offerings like Otter for Education and Otter for Teams.

Top Differentiators

Real-time transcription with low latency during live conversations.
Speaker identification even in noisy environments.
Meeting summarization with action item extraction via OtterPilot.
Deep integrations with major video conferencing platforms.
Accessibility focus, including a robust free tier.
Ongoing AI investment, including enhancements like contextual understanding.

Introductory Video

Founding Year

2016

Target Industry

B2B, B2C, SMB, Enterprise, Technology, Education, Media, Professional Services, Healthcare

Available Integrations

Zapier: Connects Otter.ai to over 8,000 apps for automated workflows and advanced integrations.
HubSpot: Uses OtterPilot for Sales to extract insights, write follow-ups, and sync call notes with contacts and deals.
Salesforce: Automatically syncs sales insights and call notes after meetings for full pipeline visibility.
Zoom: Provides real-time transcription, key takeaways, and action items via OtterPilot without manual setup.
Microsoft Teams: Delivers automated transcription and summary syncing across the Microsoft ecosystem.
Google Meet: Captures calls without bot presence while maintaining transcription accuracy for private discussions.
Slack: Shares transcripts, summaries, and takeaways manually to support team alignment.
Notion (via Zapier): Creates pages or database items from new recordings using Zapier automation tools.
Google Drive: Backs up and shares transcripts automatically through cloud storage integration.
Dropbox: Enables file upload and transcript storage directly within the platform.
Amazon S3: Supports enterprise-level export of files and data storage options.
Snowflake: Exports transcripts and metadata for custom analytics in business intelligence platforms.
Outreach: Captures conversation details from sales sequences automatically within supported tiers.
RingCentral: Transcribes business phone system conversations with qualifying plan levels on the platform.
Dialpad: Offers automatic transcription features tied to specific service plans for business calls.

Basic: Free forever. Includes 300 transcription minutes per month, 30 minutes per conversation, three audio or video file imports, and access to the 25 most recent conversations.
Pro: $8.33/month per user billed annually at $79.99 or $13.59/month billed monthly. Includes 1,200 transcription minutes per month, 90 minutes per conversation, and ten file imports monthly. Offers shared custom vocabulary for up to 200 terms and names, advanced search, export and playback features, Otter chat AI with up to 50 queries monthly, and support for PDF, DOCX, and SRT uploads. Students and teachers with .edu emails qualify for discounted pricing at $6.67/month billed annually.
Business: $19.99/month per user billed annually or $30/month billed monthly. Includes 6,000 transcription minutes per month and four hours per conversation. Adds usage analytics, prioritized support, ability to join three meetings simultaneously, unlimited file imports, and all Pro features.
Enterprise: Custom pricing. Offers enterprise-grade security, video replays, single sign-on for at least 100 users, organization-wide deployment, and potentially unlimited transcription minutes.

Pricing last verified: 01/20/2026
Official Source: https://otter.ai/pricing
Disclaimer: Pricing is subject to change. Please confirm current pricing on the vendor site.

Features & Specs

Real-Time Transcription: Captures speech instantly across calls or meetings with speaker diarization.
Automated Summaries: Generates concise meeting highlights along with key decisions or next steps.
Searchable Transcripts: Lets you find keywords quickly using full-text search with timestamps.
Collaboration Tools: Supports team edits, comments, task assignments, version history sharing.
Integration Ecosystem: Connects directly to Zoom, Google Meet, Microsoft Teams; syncs calendars for automatic join-ins.
Mobile and Web Apps: Available on iOS, Android devices plus desktop web access via Chrome extension.
API Access: Offers developer APIs for integration needs (technical documentation details limited).
Accessibility Features: Includes live captions plus a Basic plan offering 300 monthly transcription minutes.
Security: Provides encrypted data storage (TLS/AES), role-based access controls (RBAC), SSO/SCIM support on enterprise plans.

Performance benchmarks are not published publicly. Audio format compatibility

Security & Compliance

Data Encryption: Data is encrypted at rest (AES-256) and in transit (TLS).
Cloud Storage: Hosted on Amazon Web Services (AWS); geographic regions not specified.
Access Control: Role-based access control available; supports SSO and SCIM for enterprise plans.
Certifications: SOC 2 Type 2 certified.
Data Management: Users may manually delete data; additional enterprise policies not publicly detailed.
Incident History: No known public security breaches or incidents reported.

Industry Use-Cases

Education

Otter for Education helps students capture lectures in real time with speaker ID. You can search, highlight, and share notes to improve study and accessibility.

It also supports remote learning by adding live captions and transcripts to virtual classes. Instructors use transcripts to create study guides and track student engagement.

Business & Professional Services

Otter.ai transcribes meetings in real time, auto-generates summaries, and lets teams assign tasks in the transcript. This improves clarity and reduces manual effort.

Distributed teams use Otter.ai to keep a shared transcript repository. Seamless integrations support transparent communication across locations.

Media & Journalism

Journalists use Otter.ai to record and transcribe interviews instantly. You can search quotes quickly and export accurate text for editing.

Content creators repurpose podcasts or webinars into articles using searchable transcripts. It simplifies workflows from recording to publishing.

Healthcare

Clinicians use Otter.ai to transcribe visits or team meetings. This reduces admin time and improves documentation accuracy in EHR systems.

Trainees record lectures or simulations with Otter.ai for easy reference. It boosts knowledge retention through collaborative note-sharing.

Tool's Alternatives

Notta
Supports transcription in 104 languages with calendar sync for auto-recording. It offers limited integrations but can attend meetings autonomously to take notes.

Fireflies.ai
Includes unlimited transcriptions in its free tier with strong team collaboration tools. It connects with Slack and Not

Frequently Asked Questions

What does Otter.ai transcribe and how does it work?
Otter.ai captures live or recorded conversations, meetings, or calls and turns them into searchable transcripts. It uses real-time AI to identify speakers, generate summaries, and highlight keywords across supported platforms.

Which plans are available and what do they include?
Otter.ai offers Basic (free), Pro ($8.33–$16.99/month), Business ($20–$30/month), and Enterprise (custom pricing) plans. Features vary by plan, including transcription limits, collaboration tools, file imports, and admin controls.

How many minutes can each user transcribe per month?
The Basic plan includes 300 monthly minutes; Pro allows 1,200; Business permits 6,000 per user. Conversation length limits range from 30 minutes on Basic to 4 hours on Business.

Which platforms integrate with OtterPilot for automatic note-taking?
OtterPilot integrates with Zoom, Google Meet, and Microsoft Teams through calendar sync. It automatically joins meetings to take notes and summarize key points without needing a manual bot setup.

Is there a free version of Otter.ai available?
Yes. The Basic plan is free with no credit card required. It includes transcription in English, French, or Spanish; summaries; live Q&A via Otter Chat; Zoom/Meet/Teams integration; up to five teammates.

What security features does Otter.ai provide for data protection?
Otter.ai encrypts data in transit using TLS and at rest using AES-256. It supports role-based access control, SSO integration, SCIM provisioning on enterprise plans, and holds SOC 2 Type 2 certification.

Can developers use the Otter.ai API for integrations?
Yes. Developers can use Otter.ai’s API for custom integrations. While technical documentation details aren't included here, the API supports flexible workflows within existing systems.

Does Otter.ai support accessibility needs like captions?
Yes. The platform offers live captions during meetings and supports users who are deaf or hard of hearing. These features are included in the free plan as part of its accessibility focus.

Which industries commonly use Otter.ai’s transcription tools?
Industries include education for lecture capture; media for interviews; healthcare for documentation; business teams for meeting records; and professional services seeking searchable notes across distributed teams.

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