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    Fireflies AI

    Your meetings, automated—focus on the conversation, not the notes.

    Tool Introduction

    Imagine juggling back-to-back meetings while scrambling to capture action items, losing critical details in the shuffle. That’s the daily reality for millions of professionals drowning in manual note-taking. Fireflies AI throws you a lifeline by automating meeting documentation—like hiring a tireless assistant who never misses a word. For example, a sales team at a SaaS startup cut follow-up time by 40% after implementing Fireflies, using automated summaries to instantly share deal insights with product teams. This tool doesn’t just transcribe; it analyzes conversations, extracts decisions, and turns chaos into actionable workflows.

    Demo Available?

    Yes. A free plan with unlimited transcription is available. Enterprise demos are bookable via their website.

    Tool's Accuracy

    Based on user reviews, Fireflies AI offers around 90–95% accuracy

    Aggregate Rating

    4.8/5 (from 680+ reviews)

    Detailed Overview

    Fireflies AI is a meeting intelligence platform that joins calls, records conversations, and generates searchable transcripts with AI-powered summaries. It’s built for teams drowning in meetings who need to reclaim hours wasted on manual notes. Think of it as your silent co-pilot—logging every detail so you can engage fully.

    What Fireflies AI Does

    Fireflies AI listens to meetings across Zoom, Teams, Google Meet, and Webex, producing timestamped transcripts in 100+ languages. Its AI doesn’t just transcribe; it analyzes discussions to extract action items, decisions, and key topics. For instance, during sprint planning, it auto-tags bug reports and assigns Jira tasks. The "AskFred" feature lets you query transcripts like a search engine ("Show pricing discussions from Q2 calls"). Unique AI Apps automate workflows—like turning sales calls into feature requests or tracking competitor mentions. Unlike basic recorders, it identifies speakers, measures talk time, and flags conflicts in real-time.

    Who Fireflies AI Is For

    • Sales teams: Track deal risks and competitor talk ratios without note-taking.
    • Recruiters: Auto-generate candidate feedback summaries and compliance logs.
    • Engineers: Convert stand-ups into sprint tasks and sync them to Jira.
    • Healthcare providers: Create SOAP notes from patient consultations while maintaining HIPAA compliance.
    • Marketers: Turn campaign reviews into social media drafts and track customer sentiment.

    Top Differentiators

    Versus Otter.ai, Fireflies offers deeper workflow automation (e.g., AI Apps piping data to Slack) and superior pricing—unlimited transcription starts at $10/month, while Otter limits even paid plans. Against tl;dv, Fireflies supports 60+ integrations (like Salesforce and EHR systems) versus tl;dv’s 20. Its security edge includes HIPAA-ready private storage, which PLAUD AI lacks. One user put it this way: "Otter is a tape recorder; Fireflies is a productivity Swiss Army knife."

    Introductory Video
    Founding Year

    2016

    Target Industry

    B2B

    Available Integrations

    60+ integrations, including Slack, Notion, Salesforce, HubSpot, Zoom, Microsoft Teams, Google Meet, Jira, Asana, and EHR platforms.

    Features & Specs
    • Transcription: 100+ languages, speaker identification, real-time editing.
    • AI Summaries: One-click overviews with action items, decisions, and sentiment scores.
    • AskFred: Natural-language search across past meetings ("Find pricing objections in Q3").
    • AI Apps: 200+ pre-built automations (e.g., feature-request trackers, release-risk analyzers).
    • Integrations: Syncs with Slack, Notion, HubSpot, EHR systems, and custom APIs.
    • Security: SOC 2 Type II, GDPR, HIPAA/BAA, end-to-end encryption.
    Security & Compliance

    Fireflies enforces zero data retention for AI training and provides private, encrypted storage. All data is processed under SOC 2 Type II, GDPR, and HIPAA frameworks. For healthcare clients, BAA agreements ensure PHI protection. Enterprise features include custom data retention policies and super-admin controls.

    Industry Use-Cases
    • Recruiting: Auto-score candidate sentiment and extract cultural-fit insights from interviews. Saves 12 hours/week per recruiter.
    • Marketing: Generate content calendars from campaign meetings and track competitor mentions in real-time.
    • Engineering: Map sprint dependencies in stand-ups and auto-file bug reports from code reviews.
    • Healthcare: Convert patient consultations into SOAP notes with PHI-compliant encryption.
    Tool's Alternatives
    • Otter.ai: Simpler interface but weaker workflow automation. Lacks HIPAA compliance.
    • tl;dv: Strong video playback but no healthcare compliance and fewer integrations.
    • PLAUD AI: Budget-friendly but struggles with speaker identification and accents.
    Frequently Asked Questions

    How accurate is Fireflies with accents or technical terms?
    Accuracy drops slightly with heavy accents or niche jargon. For engineering teams, we recommend uploading a glossary to improve recognition. Real-time corrections are supported.

    Can I delete my data permanently?
    Yes. All plans include on-demand data deletion. Enterprise adds custom retention policies (e.g., auto-delete after 90 days).

    Does Fireflies work in noisy environments?
    Background noise can disrupt speaker identification. Use a headset for optimal results, or enable post-meeting noise reduction.

    What’s the difference between AI Apps and standard summaries?
    AI Apps automate specific workflows—like turning a sales call into a competitor report. Summaries give broad meeting overviews.

    Is there a limit on transcription minutes?
    Only the Free plan (800 mins/seat). Pro offers 8,000 mins, while Business+ include unlimited.

    How does HIPAA compliance work?
    Enterprise plans include BAA agreements and private storage. PHI is encrypted end-to-end.

    Can I use Fireflies for customer support calls?
    Absolutely. Track sentiment trends and auto-generate support tickets using the "Issue Tracker" AI App.

    Does it integrate with telehealth platforms?
    Yes, including Epic, Cerner, and Doxy.me. Syncs patient notes securely.

    What if the bot joins late?
    Rare, but if it misses the first 2 minutes, you can upload the recording manually for full transcription.

    Are there mobile capabilities?
    Yes. iOS/Android apps let you record, transcribe, and share meetings on the go.

    How long do processing delays take?
    Typically 1.5x meeting length. For a 30-minute call, expect a 45-minute processing time.

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